A few months ago we heard that Google had started enabling “reply to comments” for selected Android developers on Google Play. Unfortunately I didn’t get access at the time, and have been waiting for a chance to try it out ever since. Well it seems like today is the big day. According to the official announcement by Google, all developers can now reply to comments on Google Play.
This new feature is a big deal for many Android developers. Anyone who’s released an app on Google Play knows what it’s like to receive a negative review, complaining about problems which have already been fixed, or are simply the result of a misunderstanding by the user. This kind of thing happens all the time. And up until now, it’s been impossible to follow up with these users.